The clients’ uninterrupted satisfaction is our prime concern. But we can’t and won’t rest on our reputation alone. That’s why a continuous customer support is our top priority. We offer supports that best-fit both an individual and an entire workgroup. We maintain an intimate link with our clients in order to help their incidentally arising technical problems. And by the link with our strategic allies, we ensure our clients the best service keeping the highest standard in the rapidly growing organizations.

Technical Phone Support
Web Technologies Customer Technical Support team provides technical phone support Monday through Friday, during the hours of 9 AM to 6 PM GMT Monday through Friday.  Our intention is to provide a high level of availability for our customers when they have a question or problem.

 E-Mail Support
E-Mail info@webtechnolgies.co.tz is also available.  E-Mails sent to our support department will be reviewed daily and a status of the problem or an answer to a question will be sent out promptly.  Clients are free to attach any documentation they feel would help us better resolve the issue.

Emergency Phone Support
Web Technologies understands that our clients cannot afford downtime or system interruptions. Our highly skilled Customer Technical Support Department is available when you need them -- 24x7, 365 days per year. If an after-hours problem is not critical, users are asked to log an incident in WebTrack or call us the following day during normal business hours.  If a problem is critical, we encourage clients to call us immediately on the emergency numbers that are provided.