Training on Epicor Implementation

Training is one of the most important processes in the correct Implementation of Epicor 9. Over time, people come and go and are moved to new responsibilities. Training needs to be performed for each event. Not just the software training but the business processes that lead and follow that persons responsible process. It is important that the person understands the data being supplied to them and the data they are supplying to the next person. Epicor "Embedded Education" is extremely important to the success of the implementation. This is not the spot to save on the costs.

Implementation Team needs this education to best merge current business processes with Epicor functionality. Do not force current business processes into Epicor. Business processes after Epicor should be much simpler.

• Users will then need the "embedded education" to use Epicor to the fullest extent. Education courses should be reviewed after the implementation to pick up features that overlooked during implementation.
• Future New/transferred employees are often just thrown into the position with no or little training. Have them go thru the "Embedded Education" for their position.

Web Technologies has extensive experience in Epicor ERP products and it's consultants have led numerous successful implementations, upgrades or migrations.

Web Technologies offers a full suite of responsive, cost-effective consulting and technology services including:

Training in general modules:

• Sales Management
• Production Management
• Material Management
• Purchase Management
• Quality Management
• Financials

Training in specific modules:

• Product Configurator
• Project Management
• Advanced Planning Scheduling
• MRP
• CRM
• Advanced Material Management
• Helpdesk & Case management
• Multi Company Management
• Multi Currency Management
• Maintenance Management
• EDI (incl. European formats)
• Customizations
• Business Process Management
• Dashboards
• Data Management Tool (DMT)
• Crystal Reports
• SSRS

Implementation

• New Implementations
• Legacy Migrations
• Business Process Improvements and Optimization
• General ad hoc consulting
• Developing Product Configurator

Business Performance

• Business Activity Queries (BAQs)
• Dashboards
• Business Process Management (BPMs)
• Customizations